Business software is a set of computer software that is designed to help manage and run businesses, enhancing efficiency and accuracy. They can be used to perform a variety tasks, such as customer relationship management, project management, sales force automation and financial accounting. Numerous types of business software are available, and each one is customized to the specific needs of the industry it is targeted for.
For example, a business that sells its products online could benefit from features such as customer relationship management software, which allows for greater transparency and builds trust with customers. This software can provide valuable insight into the performance of a company for example, how well its marketing functions or how effective its website can be in converting customers.
Business software is widely used and has played a significant part in the growth of numerous businesses around the globe. The earliest business application software was developed for white-collar jobs with massive mainframe computers employed to automate processes such as bank cheque processing and factory accounting. Later word processors, such as Word Perfect and Microsoft Word saw the demise of the IBM typewriter, and mathematical spreadsheet software like Lotus 1-2-3 and Excel became extremely popular with corporate consumers.
Some business application software is interactive, meaning that it can be employed by business people to manipulate data and generate results immediately. Certain business software runs in batch mode. This means it is designed to run automatically and produce reports, with or without the involvement of the user. When a glitch in the software of a business occurs, a team is tasked with resolving the problem to allow users to return view website to their jobs. This is referred to as business application support.